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Privacy Policy

Introduction:

This privacy policy tells you what to expect when Morgan Autosalvage collects personal information that you provide to us.

We are committed to safeguarding the privacy of our users while providing a personalised and valuable service.  This Privacy Policy outlines the types of information that is collected by us on this website, and how we use and protect it.

This Privacy Policy and our procedures for the storage and use of personal data have been updated in compliance with the European Data Protection Regulation will be applicable as of May 25th 2018 (GDPR). For further information about GDPR you will find a useful guide here: https://gdpr-info.eu/

 

Our Website:

When someone visits www.morgan-autosalvage.co.uk we use a third-party service, Google Analytics, to collect standard Internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Where we do want, or need, in order to provide you with the best possible service, to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Where visits come as the result of using a search engine, such as Google, search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Morgan Autosalvage or any third party.

 

Cookie Policy:

This website uses cookies. By using this website and agreeing to this policy, you consent to Morgan Autosalvage’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

We may use cookies on this website for the following purposes:

Make the page load quicker by sharing the workload across computers

Ensure our website pages are optimised for your browser or device by giving us technical information about the device or browser you are using

For more information about cookies and for instructions on how to delete them please consult the help menu on your Internet browser. Please note that if you delete cookies your ability to use part of or the entire website may be impaired or restricted.

 

SECURITY & PERFORMANCE

PAYMENTS

Orders placed via our website and over the phone will be processed by PayPal. This ensures that your information is handled securely and nothing is held or stored by us as a company.

CONTACT FORMS

Should you choose to contact us using a contact form on our website or an email link, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). We use a third party service which encrypts the email content using SHA-2, 256-bit cryptography before being sent across the Internet. The email content is then decrypted by our local computers and devices.

SOCIAL MEDIA

If you send us a private or direct message via social media the message will be stored within our password protected account. It will not be shared with any other organisations.

 

EMAILS AND LIVE CHAT

We use a third party provider to encrypt and protect our email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

 

CCTV

9. Morgan Autosalvage uses CCTV internally and externally on site as a security measure.  Appropriate signage is displayed to inform individuals that CCTV is in operation.   CCTV is monitored by a third party security company at all times. It can also be accessed securely by our management.

 

USE OF INFORMATION

When referring to “personal information”, we mean information we collect from you, from which you may be personally identified. Typically, this may include your name, email, telephone number, address and product specific data such as car registration number, item serial number and other necessary specific identifiers. All personal information you submit to us will be held in accordance with our responsibilities under the Data Protection 1998 (“DPA”).

Any personal information you register with us will only be used to help us deliver content to you and to improve the website.

We collect personal information from you in a number of situations.  For example, if you purchase products from our website we ask for your name, address, phone number, email address and credit/debit card details.

We use your personal information:

To process orders for products or services which you may place with us;

To contact you about any products or services which you are receiving from us; and

To provide you with access to areas of the website and to assist in the smooth operation and running of the website.

We may occasionally use your personal information to contact you with information about our products and services which we think you may be interested in. We will always ask you whether you want us to use your personal information for this purpose when we collect that information from you.

Personal information stored on this website will be stored in a secure manner and in accordance with our responsibilities under the DPA.  We will not provide your personal information to third parties unless strictly necessary to deliver your order (except in the unlikely event that we are legally required to do so by law enforcement).

We may employ external carrier companies such as UK MAIL, YDL Pallets or XDP to deliver your order (the “Carrier”).  Only your name, address and contact number will be delivered to the Carrier in order to deliver your goods.

ACCESS TO PERSONAL INFORMATION

Morgan Autosalvage tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you, we will:

  • - Give you a description of it,
  • - Tell you why we are holding it,
  • - Tell you who it could be disclosed to, and
  • - Let you have a copy of the information in an intelligible form.

 

To make a request to Morgan Autosalvage for any personal information we may hold, you need to put the request in writing, addressing it to the address provided below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via the address below.

LINKS TO OTHER WEBSITES

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on 06
December 2018

HOW TO CONTACT US

If you want to request information about our privacy policy, you can email us at sales@morgan-autosalvage.co.uk or write to:

Morgan Autosalvage

A171

Slapewath

Guisborough

TS14 6PX